Highly motivated recent graduate seeking full time employment post graduation. Collaborative communicator, focused on building effective working relationships and providing outstanding support and program assistance. Keen interest in knowledge management, records management, data analysis and interpretation, and interpreting policies, laws, and regulations. Adept at learning new processes quickly and developing technical skills.

 

EDUCATION

 

University of Texas at Austin, School of Information, Austin, TX                             2020

MS in Library and Information Science (Focus: Records and Knowledge Management)

 

Spring/Fall 2019 Courses;

Perspectives on Information, Managing Information Organizations, Database Management, Intro Archival Enterprise, Data Storytelling,  Intro Electronic/Digital Records

 

Spring 2020 Courses;

Digital Asset Management, Intro Records Management, Work Experience Capstone Project

 

San Francisco State University, San Francisco, CA                                                    2017

BA in Political Science                                                                

 

City College, San Francisco, CA                                                                                  2014

AS in Library Information Technology, AS in Social & Behavioral Sciences, and AA in LGBT Studies

 

EXPERIENCE

 

Texas Department of Transportation | Austin, TX                                     2019 – Present

 

• Helped build a knowledge management program for the Right of Way Department. This consisted of finding knowledge gaps in the department and creating ways to transfer knowledge successfully.

• Constructed a wiki within SharePoint to support the knowledge management program.

• Conducted a department wide survey on knowledge around best ways TxDOT employees learn new processes and where gaps may be within each section.

• Developed and updated standard operating procedures for the Operations Section within TxDOT.

• Continued the process of maintaining records for the Right of Way Department.

 

Texas Department of Transportation | Austin, TX                                       Summer 2019

Summer Internship with the Right of Way Department, Records Coordinator

 

• Processing closed TxDOT projects and ensuring that records are stored according to specific retention schedules and departmental policies.

• Learning the process of transferring paper documents into a digital database (OnBase) as TxDOT is moving to become paperless in the near future.

• Working on special projects concerning maps, 100+ year old railroad documents, and physical photos to digitize them, archive, and process them accordingly.

• Researching an expired database (D-15R), with the collaboration of the finance department, to gather knowledge and create a job aide to navigate this database.

 

University of Texas at Austin | Austin, TX                                                        Spring 2019

Spring Internship with the RMS Department, DocuSign Business Analyst/Documentation Writer 

 

• Adhere to policies concerning the lifecycle of a document generated within the university ensuring it is stored properly or destroyed if necessary.

• Provide quality control checks of the University’s DocuSign website to keep content up to date.

• Serve as a DocuSign consultant to users experiencing difficulty with the service.

 

Alamo Drafthouse Cinema | Austin, TX                                                           2015 - 2019

(Also worked in San Francisco, CA location in 2005 – 2007)

Server/Private Events Lead

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• Communicate clearly yet quietly and unobtrusively during movies, shows, and presentations.

• Greet guests as member of opening team; explain unique ordering system, ensuring patron comprehension.

• Manage private events, accommodating variety of events; birthdays, charity events, to movie releases.